Shipping policy
At Parallel Paws, we are committed to delivering your pet essentials quickly, safely, and efficiently.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Time
Estimated Delivery Time: 5–10 business days
Shipping times may vary depending on your location and order volume.
Shipping Cost
Shipping costs are calculated at checkout. Free shipping promotions may be offered from time to time.
Delivery Delays
While we aim to deliver within the estimated timeframe, delays may occur due to high demand, weather conditions, or carrier-related issues.
Order Tracking
Once your order has been shipped, a tracking number will be sent to your email so you can monitor your delivery status.
Incorrect Address
Please ensure that your shipping address is accurate. Parallel Paws is not responsible for orders delivered to incorrectly provided addresses.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us at [your email here] within 48 hours of delivery, and we will assist you promptly.
Contact
For any shipping-related questions, please contact:
Email: [your email here]
